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Certificate in

Freight Broker/Agent Training

Join the fast-growing and exciting trucking and transportation industries as a freight broker or agent with a self-paced, online program designed for busy professionals.


A Career for Self-Starters

If you enjoy fast-paced work and have always dreamed of owning your own business, this is the career for you. Acquire the knowledge necessary to break into the largest growing sector of the $400 billion-plus shipping industry. By completing Cal State East Bay’s Freight Broker/Agent Training Certificate Program, you’ll discover the tools to become a successful freight broker, including the how-tos of building up a freight brokerage or agency and starting your own home-based business.

Princeton Review Logo Best in the West

Selected as a “Best in the West" college by The Princeton Review

CSUEB Faculty Excellence

Taught by industry experts with experience operating their own freight brokerages and agencies

Set Your Own Pace

With a self-paced, fully online program, you can look forward to starting the course at any time and finishing at your own pace. The best part is you’ll receive the same quality education as you would in the classroom with one-on-one interaction with your instructor, but from the convenience of your home or office. The curriculum, written and taught by veteran freight specialists, covers everything from broker laws and requirements to marketing yourself, setting your rates, and overcoming shipper, carrier, and consignee challenges—everything you need to know to start your own business and be a success!

Stand Out in a Multibillion-Dollar Industry

Have you always dreamed of owning your own business? Freight brokers are in high demand and with the proper training you’ll be equipped to build up your own business or serve as an invaluable coordinator for a company’s shipping needs. As a full-time broker or agent, you can earn from $40,000 to well over $200,000. And with a certificate from an accredited university, you’ll find that your growth potential is unlimited.

Upon completion of the program, graduates have opened their own successful freight agencies and others have chosen to become freight broker agents operating under the umbrella of a licensed broker.

Occupational Trends

$44,302 Salary

The median annual wage for cargo and freight agents was $44,302 in 2018.
—QCEW Employees - Emsi

10.9% Growth

Employment of cargo and freight agents is projected to grow 10.9 percent from 2019 to 2029.
—QCEW Employees - Emsi


Freight tons moving on the nation’s transportation network will grow 40 percent in the next three decades while the value of the freight will almost double, increasing by 92 percent. 
—U.S. Department of Transportation   

Build Your Own Business

With the training you’ll receive in the Freight Broker/Agent Program, you’ll have the capability to expedite and route movement of incoming and outgoing cargo and freight shipments in a variety of settings including airline, train, trucking terminals, and shipping docks.

Upon completion of the program, graduates have opened their own successful freight agencies and others have chosen to become freight broker agents operating under the umbrella of a licensed broker. Regardless of which career path you choose, Cal State East Bay will provide you with the support and guidance you need to succeed in your profession.

Get Additional Support When You Need It

As a Cal State East Bay student, the support and guidance you’ll receive throughout the program doesn’t just end when you earn your certificate. Offered in partnership with ed2go, you’ll have access to ed2go facilitators and career counselors that will help you build your resume and are available to give advice on finding your first job. You can also use facilitators as a professional reference upon completion of the program.

Program Objectives

Completing Cal State East Bay’s Freight Broker/Agent Training Program will help you:

Understand the process of freight brokering from start to finish.

Gather the tools needed to be successful as a freight broker or freight agent.

Learn the basics of day-to-day operations of a brokerage or agency. Use techniques such as prospecting, sales and marketing, rating, and negotiations.

Manage a shipment from origin to destination.

Gain valuable industry resources.

Quality Education with Online Convenience

When you take part in the Freight Broker/Agent Training at Cal State East Bay, you can feel confident knowing you are receiving an in-depth knowledge of all things related to freight brokering and logistics. As part of the dynamic curriculum, you’ll learn everything from licensing and operations to sales and marketing. And with a fully online course, you can learn at your own pace and from the comfort of your home.

Program Format

The Freight Broker/Agent Training Certificate Program is conveniently offered online and is compatible with most operating systems and web browsers. All materials for this program are available online.

Certificate Requirements

To earn a Freight Broker/Agent Training Certificate, you must complete one required course. The curriculum includes the following topics:

Freight Broker Basics

  • Overview of the Job
  • Industry Overview
  • Broker Laws and Requirements by the FMCSA

Marketing and Sales

  • Market Trends and Strategies
  • Customer Relations and Customer Profile
  • Overcoming Challenges
  • Success and the Broker/Agent

Getting Started

  • Starting Your Business
  • The Next Steps
  • Preparing Your Initial Marketing Materials

Shipper/Carrier Marketing and Dynamics

  • Setting Up Your Shipper Packet
  • Setting Up Your Carrier Packet
  • Setting Your Rates
  • Finding Your Shippers

Load Dynamics and Operations

  • Building the Load
  • Matching the Carrier
  • The Process Continued
  • Carrier Relations (Your Carrier Profile)

Conclusion and Appendices

  • Conclusion
  • Financial Management
  • Insurance Claims

Required Courses

Course Units Fall Spring Summer
EXTX 107: Freight Broker Training
18 CEUs

Who will you learn from? Meet your instructors. »

Jan Roach

Baylor University

Jan Roach


Jan Roach entered the transportation field in 1995 when she became a partner in a freight brokerage operation. She has over 10 years of experience in running a brokerage/agency including sales, marketing, accounting and claims, and day-to-day operations inside of a brokerage. She has also provided training in the industry since 2001.

Jeff Roach

Abilene Christian University

Jeff Roach


Jeff Roach has been in the transportation and freight brokerage industry since 1986. He first worked as a traffic manager. He then went to work for a major less-than-truckload carrier, whose philosophy was that you needed to experience every phase of the job before achieving a management position. Roach started out working nights on the freight docks, supervising the loading and unloading of shipments. He then worked as an inside account sales representative, and was soon promoted to outside sales for national accounts. He then obtained a position with a major truckload carrier with an air freight division, where he was the vice president of national accounts.

In 1995 he began operating his own freight brokerage, which he grew into a multi-million dollar business. He began developing freight broker/agent training programs in 2001.

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Jan Roach

Jan RoachInstructor

Jeff Roach

Jeff RoachInstructor

Ready to Enroll?

No application is needed to enter this program. Simply register for the program and complete it at your own pace.

Admission Requirements

There are no prerequisites for this program.  Since the program focuses solely on U.S. domestic freight brokering, it is recommended you be interested in doing business in the United States.

If you can satisfactorily complete the coursework, you’re invited to enroll in the program.

Common Questions

What is a Freight Broker?
A freight broker is legally a property broker, which is the term established by the Federal Motor Carrier Safety Administration (FMCSA), a division of the United States Department of Transportation. It describes licensed individuals or corporations that help make a shipper and an authorized motor carrier successful in the transporting of freight.
What are the requirements to be a Freight Broker?

There are four legal documents needed to operate as a freight broker. They are:

  1. A Broker's Authority, available through the FMCSA for a $300 fee. You fill out Form OP-1 and file for your authority to operate as a broker.
  2. A Surety Bond or Trust Fund, which you can obtain from a bank or bonding company. The cost varies depending on your personal credit. You're required to carry a $75,000 bond or trust. The form filed with this is BMC-84 or BMC-85.
  3. Processing Agent, which runs approximately $50, with form BOC-3.
  4. File a Unified Carrier Registration (UCR).
Is there another way to get into the industry without having to get a bond and license?
Yes. You can open a freight agency or become a freight broker agent with little risk and without obtaining your own licensing. In that case, you'd operate as an agent, under the umbrella of another broker's authority, and you would do a split with the broker on your profits.
What equipment will I need to get started?
If you want to open a freight brokerage or agency, you'll need a computer with high-speed Internet, a fax machine, a telephone, and phone service with inexpensive unlimited long distance. If you're opening a brokerage, you'll also most likely want to purchase a transportation software program. If you're an agent, you'll use your broker's software system.
Is this a job that I can do from home?
Absolutely. Most agents and many brokers work out of their home office.
How long will it take for my business to become profitable?
It will take some time to build up your customer database, just as with any new business. Typically, it can take three to six months of disciplined work to show a substantial profit. Sometimes it takes much less time, sometimes more. But once you begin securing customers, they normally have residual shipping, so the sale repeats itself over and over. Your level of success depends on many factors, such as your level of determination, your tenacity, and your genuine desire to help your customers succeed.
How much money can I make as a freight broker or agent?
Again, your individual earnings will depend on your personal abilities and how determined you are to succeed. As a full-time broker or agent, you can make from $40,000 to well over $200,000. The potential is virtually unlimited as you grow.
How do I find customers?
In the program, you’ll explore this subject in detail and review many different tools for locating your shippers, such as publications, reference sources, and Internet sources.
How do I decide whether to start my own brokerage or become an agent?
There are many factors in making this decision, all reviewed during the program. Three major factors are money, time, and experience. You’ll need three to six months worth of living expenses or a supplemental income while you establish your business. If you open your own brokerage, you’ll also need additional start-up money for cash flow and start-up costs.
Am I guaranteed a job?
CSUEB’s partner, ed2go, does not provide direct job placement services. However, ed2go’s facilitators and career counselors will help you build your resume and are available to give advice on finding your first job. Facilitators will also be available to use as a professional reference upon completion of the program. 
How long does it take to complete a program?
The program is self-paced and open enrollment, so you can start when you want and finish at your own pace. Upon registering, you're given an initial six months to complete this program. Should you need more time beyond the six months, please notify Ed2Go for further information.
Do I have to buy additional materials?
All the materials you'll need are included, and their cost will be covered by your tuition. All materials will be shipped to you upon enrollment.
What happens when I complete the program?
Upon successful completion of the program, you will be awarded a certificate of completion.
What software or hardware do I need in order to take the program and what are the system requirements?
In order to take this program, you must have access to a computer and the Internet. You can access the program contents from any Web-enabled computer. You don't have to use the same computer to log-in to the program every time. A word-processing program (Microsoft Word is best) and the latest version of Internet Explorer are also recommended.
Can I use a Mac?
Yes, you can use a Mac for this program.
When can I start the program?
The program offers open enrollment. You can register and start the program as soon as you are ready.
What is the refund policy?
This program is offered in partnership with ed2go and is subject to their refund policy. According to their refund policy, students are ineligible for a refund of course registration fees once they obtain course materials and have been given access to the online class.


Is financial aid available for this program?
Traditional Financial Aid (such as completing the FAFSA, Pell Grants, etc.) is not applicable for certificate programs, but there may be other suitable options to help you in financing your program. Learn more about other financial aid options.

Accessibility Services

Does the university provide accessibility services?
Yes, our Accessibility Services department provides academic accommodations and support services to address the individual needs of students with differing abilities, permanent disabilities or temporary disabling conditions. For more information, including program details and contact information, visit csueastbay.edu/accessibility.

Certificate of Completion

How do I request my printed certificate?
To obtain your official certificate, you must complete all requirements of your program and then complete and submit this form. Upon verification of requirement completion, your certificate will be mailed to you.

Search Results

At Cal State East Bay, we pride ourselves on putting students first, from the moment you inquire until you graduate. We hope you've found answers to your questions in this support center, but if not, please get in touch.

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At a Glance

Area of study: Certificate in Freight Broker/Agent Training

Ideal for: Ambitious, disciplined, personable individuals seeking to enter a fast-paced and rewarding field

Program format: Online via partnership with Ed-2-Go

Number of courses: 1 course

Program length: Self-paced; Students have 6 months to complete the program after enrolling.

Tuition costs: $1,950 (Tuition fees are subject to change at any time.)


Please let us know if we can answer any questions about the Freight Broker/Agent Training program. Many answers can also be found in our online Support Center.

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