Registration Policies

Overview

All registrations processed by California State University, East Bay Continuing Education, whether conducted online or off, are governed by our registration policies.

For more information about registering for courses through Cal State East Bay Continuing Education, visit our registration forms or tuition and fees pages. You may also find our general academic policies information helpful.

Enrollment
Auditing
SSN and DOB Information
NetID
Dept. and Course Number
Registration and Late Fees
Confirmations
Schedule Changes
Returned Checks
Receipt for Tuition Payments
Verification of Enrollment
Record of Course Completion

Enrollment
Cal State East Bay Continuing Education accepts enrollment from all adults (high school graduates, college students and professionals) and does not discriminate on the basis of race, age, disability, marital status, religion or sexual preference. The University catalog lists the complete text of the University's nondiscrimination policies. Continuing Education abides by these same policies.

Auditing
Students may audit a course for purposes of instruction only. While auditors are not required to do assignments or take examinations, they are required to officially register and pay the same fee as students who enroll for credit.

Social Security Number and Birth Date Information
If you have never taken courses from us before, we ask for your social security number (SSN) and date of birth during the application process to ensure that a unique record is created for you in our registration system.

Under California law, you are not required to provide us with your SSN. However, if you wish to take advantage of tax credits such as the Hope and Lifetime Learning Credits, you will need to provide a valid SSN so that we may report your tuition expenses to the IRS.

While we do not require a social security number, we do require a valid date of birth to complete your enrollment. You will only be asked for your SSN and date of birth once.

NetID
After your initial enrollment, a University NetID will be assigned to you, which will enable you to register for Continuing Education courses online as well as take advantage of numerous University services. You will be mailed your new NetID and activation code once your enrollment is processed.

Dept. and Course Number
You will find the department and course number below the title of the course. For example: EXSP8775 CA translates into:

Department: EXSP
Course Number: 8775
Section: CA

Registration and Late Fees
Course fees vary depending on the type of course selected. Visit our tuition and fees page for complete information about registration and late fees.

Confirmations
Enrollment confirmations are typically sent by mail prior to the first class meeting. If you do not receive a confirmation, attend the first meeting as scheduled.

Schedule Changes
A concerted effort is made to publish correct information; however, schedules are subject to change. Continuing Education reserves the right to discontinue, postpone, or combine classes and to change instructors without prior notice. Announcements of cancellations will be made on or before the second class meeting.

If a class is canceled, all fees are automatically refunded to students without penalty. If you would like to transfer the fees from a cancelled course to a future class you may do so by sending us a letter to: CSUEB Continuing Education, 25800 Carlos Bee Blvd, Hayward CA 94542

Returned Checks
A $15.00 fee is assessed for a check returned unpaid by the bank for any reason. In addition, a $25.00 late fee will be charged if the returned check was for payment of registration fees. Questions regarding returned checks, service charges and late fees should be directed to the Cashier's Office at (510) 885-3865.

Receipt for Tuition Payments
Students requiring a receipt for tuition payments should mail or fax their request to the Cal State East Bay Accounting Office, WA 645, 25800 Carlos Bee Blvd., Hayward, CA 94542, fax number (510) 885-4244.

Requests should include name, address, NetID, quarter and course. If you would like the receipt faxed to you, a fax number should be included.

Verification of Enrollment
You may obtain an official statement verifying your enrollment in a Continuing Education course by contacting Cal State East Bay Continuing Education at (510) 885-3605 or emailing ce@csueastbay.edu. There is no fee for this service.

Record of Course Completion
You may obtain an official record of course completion for courses completed in the current quarter only. These are available approximately 3 weeks after class is completed and the instructor has turned in the grades. There is a $4.00 fee for the first record of course completion and a $2.00 fee for each additional copy if ordered at the same time.

Requests for a record of course completion must be made in writing and addressed to CSUEB Continuing Education. Include your name, NetID, course title and number and the start/end dates of the course(s). Be sure to specify each course taken for which a grade is posted.